Help center
Guides for every part of Nehemiah, from your first day to year-end.
Getting started
Set up your ministry and learn the daily rhythm.
- What Nehemiah isA relationship CRM built for missionaries, and how its main ideas fit together.
- Set up your accountCreate an account, finish the setup steps and bring in your first people.
- Today: your daily starting pointWhat each part of the Today page means and how to work through it.
- Finding your way and keyboard shortcutsThe sidebar, search, command palette, phone layout and every shortcut.
- Plans and pricingWhat Free, Basic and Premier include, and what happens when a plan ends.
People and contacts
The relationship records at the heart of Nehemiah.
- Contacts: your peopleAdd, find, filter and save views of the people in your ministry.
- The contact profileEverything you know about one person, starting with Before You Call.
- Quick Log: remember every conversationRecord a conversation in seconds, with a prayer request or a promise.
- Priority and warmthTwo 1 to 10 ratings that shape who Nehemiah suggests. Neither is about money.
- Households and connectionsLink couples, families, friends, churches and organizations.
- Prayer requestsRemember what to pray for, follow up and record how God answered.
- Churches and organizationsTrack pastors, committees, budget cycles, conferences and champions.
Importing and cleanup
Bring your people in and keep the list tidy.
- Import your contactsUpload a file, check it step by step and confirm. Nothing is saved until then.
- The Excel templateBasic and PremierDownload a ready-made spreadsheet to prepare your contacts.
- Import contacts from your phoneExport from iPhone, iCloud, Android or Google and upload the file.
- Rapid TriageSort a long contact list one person at a time, in seconds.
- Data quality and mergingSmall cleanup lists and the Merge Center for possible duplicates.
Partner development
Walk with people from first contact to a clear invitation.
Partners and giving
Care for partners and keep support records accurate.
- Partners and Partner CareBasic and PremierWhat happens when someone partners, and how care rhythms keep you in touch.
- Missionary SupportBasic and PremierYour funding at a glance, and why commitments, gifts and pledges stay separate.
- Record commitments, gifts and pledgesBasic and PremierWhere support is sent, fees, currencies and how each record works.
- Change or correct commitments and giftsBasic and PremierThe difference between a change going forward and a correction.
- Reconcile a giving statementPremierUpload a statement, confirm who each gift came from and record it.
- Yearly reviews and guided follow-upsPremierA reminder to review each partnership, with a checklist for the conversation.
- Increase conversationsPremierPlan a conversation about increased support and record the response.
- The year-end giving reportPremierActual gifts by currency and destination, with a CSV download.
Ministry tools
Campaigns, calendar, Inbox, review and resources.
- CampaignsBasic and PremierPlan newsletters, prayer updates and postcards, and remember who received each one.
- CalendarMonth, week and agenda views of fixed dates and flexible tasks.
- InboxReminders Nehemiah prepared in the background. Act, snooze or dismiss.
- Weekly ReviewBasic and PremierSee how the week went and what next week holds.
- Resources, reflections and the Book of NehemiahYour file library, daily reflections and the KJV reader.
Team and settings
Roles, AI, automation and your preferences.
- Team and rolesBasic and PremierInvite your spouse, teammates, a coach or a finance helper.
- Ministry, rhythms and workspacesYour ministry details, season and rhythms, and working in more than one workspace.
- AI Memory Assistant and privacyBasic and PremierAsk about your relationships. Optional, and off until an owner turns it on.
- AutomationWhat Nehemiah prepares each hour. Automations suggest; you decide.
- Account and appearanceYour name, password, reflection preference and theme.
- The audit logPremierWho changed what, and when. For workspace owners on Premier.
Account and support
Sign-in, privacy, your data and getting help.
- Trouble signing inForgotten passwords, missing emails and sign-in errors.
- Common questionsLocked features, contact limits, missing screens and more.
- Privacy, security and your dataWho can see your records, how to export them and how to ask for deletion.
- Contact usHow to reach the Nehemiah team, and what to include.